Frequently
asked questions
Answers to the most frequently asked questions.
The subscription plan lasts for a minimum of 12 months and is month-to-month after that. Cancel anytime after the 12 months have passed. If you cancel, you don’t keep the site but you will retain your domain name (if we purchased it for you).
If you cancel before the 12 months, you owe the full price of what the site would normally cost ($3000) minus what you've paid so far. We priotize long-term relationships with our clients and we want our clients to think the same way about us.
Yes, you own your domain even if we purchase it for you. At the end of your subscription we will transfer the domain to you.
No we create your website from scratch. We build every website to suit the needs of our clients. You will be presented with a design before we start development and we will not use any templates or themes.
Security, load times, maintainability, lower costs, easier to customize, less bloat because we don’t need plugins for everything, we never need to update anything like you need to constantly update your Wordpress version, and we're more responsive. To go into more detail about security, our custom coded sites have no databases or anything so there’s nothing to hack. Our sites are more secure without needing constant updates to be on top of or constant attacks from online hackers trying to barge in. Theres nowhere for them to barge into on our sites no matter how hard they try.
If we design something you do not like we will refund the amount that you paid upfront. Once we move forward with the project and begin development, we will not refund you.
We send email invoices via Square that has a link to a secure page for adding payment info. Subscriptions are paid with a credit card or debt card and we accept all major credit cards. Lump sum projects are paid with ACH bank transfer to minimize processing fees. WE DO NOT ACCEPT CHECKS OR MONEY ORDERS.